DPD-New app

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ZERO7
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DPD-New app

#1

Post by ZERO7 » Wed May 18, 2016 3:18 pm

DPD launches new parcel delivery app
Monday, May 16th, 2016
DPD has announced that the new “Your DPD” app will give its customers more control over their parcel deliveries.

With the new app, customers can create their own profile, set their delivery preferences and track deliveries.

They can also use the app to make sure drivers always avoid certain times of the day (during the school run, for example). And when they can’t be home to accept deliveries, they can set up alternatives, such as specifying their chosen neighbour to receive deliveries, a designated ‘safe place’ on their own property with a photograph, and their preferred DPD Pickup parcel shop.

DPD added that it has also introduced new, smartphone geo-location based technology that can automatically alert the DPD driver when an app user returns home. So if a parcel couldn’t be successfully delivered earlier in the day, the driver can now make another delivery before they finish their round. The app user is sent a notification to advise that the driver is returning with their parcel.

DPD said that it worked with home shoppers – who, in total, had received over 10,000 parcels in the last year – to fine tune the features and usability of the app.

The new app is free to download from Apple and Android app stores and is compatible with Apple Watches.

DPD’s CEO Dwain McDonald commented: “Our unique Predict and then Follow My Parcel services helped personalise parcel delivery. The Your DPD app takes that personalisation to a whole new level by letting you build your own delivery profile and dictate how you want to receive your DPD parcels.

“For the first time, customers can genuinely create their own parcel plan and be confident that whatever happens, they will have a range of choices, up to the minute information and real-time in-flight options to ensure they never miss a delivery again.

“Our drivers routinely go above and beyond what’s expected of them to get parcels to customers on the original day of delivery. The option to go back to customers who were out earlier in the day and make a successful delivery at the end of their round will be welcomed.”

DPD has produced a short film to explain how the app will work: http://www.dpd.co.uk/lp/yourdpd/index.html#video

source "post & parcel"

DPD ahead of the game as usual.......... :D


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Re: DPD-New app

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Post by gromit » Wed May 18, 2016 4:59 pm

As long as Hermes don't want to play "catch up"while still paying the ridiculous rates they do at the present time

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Re: DPD-New app

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Post by MonkeyBoy » Thu May 19, 2016 7:34 pm

gromit wrote:As long as Hermes don't want to play "catch up"while still paying the ridiculous rates they do at the present time

Guess what Hermes is launching this xmas!!!! :roll:


But like everything else, it won't work properly till 2 years later.
ESTIMATED time of arrival.... You cant fail something you have only estimated?
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Re: DPD-New app

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Post by ZERO7 » Thu May 19, 2016 10:19 pm

MonkeyBoy wrote:
gromit wrote:As long as Hermes don't want to play "catch up"while still paying the ridiculous rates they do at the present time

Guess what Hermes is launching this xmas!!!! :roll:


But like everything else, it won't work properly till 2 years later.

:lol: :lol: make that about 5 years later..... if there still around :?
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Re: DPD-New app

#5

Post by redvanman1955 » Tue Dec 27, 2016 11:55 am

re..the option to return to a missed delivery at the end of their run,,,its a great tool for the customer,,but there are some customers who can,and will abuse the system,,because they can,,its ok for the management who can and do clock off at their finish time,,but they seem to forget that drivers have families too,,and courier work has the highest rates of divorce amongst industry work.

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Re: DPD-New app

#6

Post by Scotslass » Tue Dec 27, 2016 3:25 pm

redvanman1955 wrote:re..the option to return to a missed delivery at the end of their run,,,its a great tool for the customer,,but there are some customers who can,and will abuse the system,,because they can,,its ok for the management who can and do clock off at their finish time,,but they seem to forget that drivers have families too,,and courier work has the highest rates of divorce amongst industry work.

But, as far as I'm aware (and I regularly use the DPD app as I have weekly deliveries) they don't currently offer an option to return the same day. Options are to reschedule to a different day, nominate a neighbour to receive parcel or to pre-sign online for safe place delivery.

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Re: DPD-New app

#7

Post by redvanman1955 » Tue Dec 27, 2016 4:05 pm

Scottlass..the option is there,,and it will be used,,and abused

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Re: DPD-New app

#8

Post by ConawayH » Mon Jul 03, 2017 8:19 am

gromit wrote:As long as Hermes don't want to play "catch up"while still paying the ridiculous rates they do at the present time
Their rates are ridiculous.

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