The NX Group, a provider of secure supply chain solutions for the high-tech, beauty, and food and beverage sectors, has adopted Paragon’s routing and scheduling software to streamline transport planning and meet diverse customer requirements.
The logistics specialist is using the Paragon solution to manage an expanding fleet of vans and HGVs that handles delicate collections and timed deliveries within its nationwide distribution operation.
Paragon routing and scheduling software is already helping us better utilise
our transport resources and drivers to improve fleet efficiency, reduce empty
running and provide a service customers can depend upon,” explains Peter
Connolly, IT and Project Manager at The NX Group. “We are now able to
automatically factor in the large number of individual customer requirements
and vehicle restrictions we face each day. This means we can ensure the right
vehicle is used at the right time to maximise delivery success.”
Paragon routing and scheduling software
replaces a previous manual system, planning over 200 next-day deliveries and
collections from The NX Group’s central distribution facility at Crick in
Northamptonshire. The company has added street level mapping and average road
speed data to achieve even higher levels of accuracy, especially when operating
in dense urban areas. The software has also been integrated with The NX Group’s
transport management system (TMS) to simplify internal processes and better
connect the planning and transport offices.
aim moving forward is to use the Paragon software to identify areas of
improvement within the distribution operation by analysing historical plans and
creating what-if scenarios. We are already targeting a reduction in waiting
times by staggering driver shifts based on exact customer transport needs. This
means we are not only achieving enhanced service levels, but also making better
use of available driver hours,” adds Connolly.
William Salter, Managing Director of Paragon Software Systems commented: “Logistics operations are seeing continued demand for better customer service with more accurate arrival times. By automating the transport planning process using our advanced routing and scheduling software, specialist distributors such as The NX Group can provide a quality experience, while minimising the impact of cost pressures caused by rising overheads and driver shortages.”
Source: Courier News