UPS has begun bringing customers onboard its new UPS My Choice for business service, which it describes as ‘the first visibility and tracking solution in the U.S. designed for small and medium-sized businesses (SMBs)’.
Key features include an Internet-based tracking dashboard; advance delivery notifications, including day-before and day-of delivery notifications; and estimated time of delivery within two-hour windows for the majority of US postal codes.
UPS My Choice for business is currently available in the United States and limited international expansion is planned for early 2020.
UPS said that the mobile-friendly solution ‘addresses significant pain points for SMBs’.
Self-registration enables shippers and receivers to more easily monitor, plan, react to and control their incoming deliveries and outgoing shipments. Users can share access with additional members of their organizations, giving them the same visibility and control over deliveries. Additional features to be rolled out later this year include delivery change options for increased delivery flexibility and a new delivery alert which lets receivers know when the driver is nearby or within a very short time window of delivery from 1 hour to just 15 minutes away.
The launch extends the reach of the UPS My Choice platform to commercial customers – and builds on the UPS My Choice for home service, which was introduced in the U.S. in 2011 and now has more than 60 million members globally.
“We’re excited to offer a full suite of UPS My Choice® capabilities to our SMB customers so they have more visibility and control than ever before,” said Kevin Warren, Chief Marketing Officer at UPS. “Customers now can easily sign up for this free inbound and outbound visibility solution that enables them to track and manage their shipments and provide their own customers with a better experience.”
Businesses can learn more and register at ups.com/mychoiceforbusiness
Source: Post and Parcel